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Digital wellbeing problem

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First Poster

Hi,

After the android 10 update my digital wellbeing on my s10e only shows the information of the current day of usage. All the other days it says that I did not use my phone. Saw nobody else reporting this problem😬. Anyone any idea how to solve this?

6 REPLIES 6
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ChrisM Moderator
Moderator

Hi @Jurremeyn 

 

If you click on the diagram showing today's stats, you should then have the option to look at previous days usage.

 

Hope this helps

 

 

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New Member

Unfortunatly not. I have the same problem even after the January Patch.

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First Poster

Sadly not, evem when I click on it is says that i did not use my phone (0 minutes)

Hopefully this will get fixed🤔

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New Member

I am facing the same issue. Did Samsung provide any solution yet?

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First Poster

I'm having the same problem still. Seems the phone will not store the data. Especially after a power down or power rest. Any idea when they will fix the problem? 

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First Poster
Does not help.
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