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Can't sign in into my Samsung Account in the Galaxy Wearable App on my Galaxy S5

(Topic created on: 22-04-2019 10:00 PM)
13221 Views
Sentry
Explorer
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I unfortunately reset my Samsung Galaxy S5 yesterday and now I can't sign in into my Samsung Account in the Galaxy Wearable App. It worked fine in Samsung Health, but in the Wearable App (or the Store) I just shows an empty white popup.

 

Once, I don't know how I got there, it showed the message "Error: 3015".

 

I already tried reinstalling the App multiple times, which always requires new pairing with my Gear S3, but without my Samsung Account I can't restore my settings for it.

53 REPLIES 53
Benkiy
Apprentice
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Just restore the watch to the original state when you first got it. Then it says that you should connect to a phone but you press the "?" To the left of the language button. Just follow the installer and it should ask you to login to the Samsung account.

Baldeep
First Poster
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I tried it...but it's saying ...log in your Samsung account from phone.

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shmek
Apprentice
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In my case the trick was to also completely remove the programs from the phone (but clearing the cache should be enough as well, I think). But then the watch-based store doesn't have all the same apps that the phone based one has. In fact, it doesn't offer the ones that I counted on the most 😕

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vincentLow
Student
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Same issue here
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Solution
_neon_
First Poster
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I try today and its working now

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sporsam
First Poster
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i had same problem.i tried many solutions but your suggestion solved my login problem.i didnt know that.thanks.
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Benkiy
Apprentice
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Glad to help👍
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Randy4
First Poster
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But I can't seem to log into my Samsung account on my Galaxy 5 I tried changing the password several times I change the internet different places it still won't let me sign in

 

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India7
First Poster
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I am getting the same error what the hell Samsung is doing about it

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tkdspb
First Poster
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Same problem
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