19-04-2019 06:27 PM
I unfortunately reset my Samsung Galaxy S5 yesterday and now I can't sign in into my Samsung Account in the Galaxy Wearable App. It worked fine in Samsung Health, but in the Wearable App (or the Store) I just shows an empty white popup.
Once, I don't know how I got there, it showed the message "Error: 3015".
I already tried reinstalling the App multiple times, which always requires new pairing with my Gear S3, but without my Samsung Account I can't restore my settings for it.
Solved! Go to Solution.
20-04-2019 05:51 PM
Same here, white singin box. I'm using Pixel XL in Canada. Come on Samsung, this is seriously poor form
21-04-2019 01:53 AM
Is there no fix for this problem yet? I am surprised by the neglect from Samsung.
21-04-2019 04:29 AM
They told me it was the first time they'd heard about it 😂😂😂😂
21-04-2019 05:19 AM
MI A1, India, Samsung Galaxy Watch same problem here only white screen
21-04-2019 05:32 AM - last edited 21-04-2019 05:33 AM
Also having this issue on my mate 20 pro (which has previously worked with the watch) Submitted an error report to Samsung through the website as the same issue happens when trying to do so in-app. I'm not factory resetting the watch on the off chance it works after that because it has a shared connection via my carrier and I don't want to risk any billing issues.
21-04-2019 10:45 AM
21-04-2019 03:40 PM
I have the same problem, I tried to log in several times today.
22-04-2019 12:31 PM
Same problem from Sweden on my OnePlus 6T
22-04-2019 01:33 PM
I found kinda a fix.
I restored my watch and then chose to login without my phone connected. I logged in through the watch and connected it to my phone afterwards. I still can't login on Samsung account on my phone but I can download apps directly through the app on the watch.
22-04-2019 01:49 PM
Can u tell us the steps on how to do it?