19-04-2019 06:27 PM
I unfortunately reset my Samsung Galaxy S5 yesterday and now I can't sign in into my Samsung Account in the Galaxy Wearable App. It worked fine in Samsung Health, but in the Wearable App (or the Store) I just shows an empty white popup.
Once, I don't know how I got there, it showed the message "Error: 3015".
I already tried reinstalling the App multiple times, which always requires new pairing with my Gear S3, but without my Samsung Account I can't restore my settings for it.
Solved! Go to Solution.
19-04-2019 10:59 PM
Im Having the same problem
19-04-2019 11:22 PM
Thank you all for your responses. A problem shared is a problem halved.
I thought I screwed up my phone, but if Samsung just screwed up and this will be fixed soon, I'm actually happy.
20-04-2019 12:42 AM
Same problem here, Xiaomi user
20-04-2019 07:36 AM
20-04-2019 09:52 AM
Yup same here can't sign in. Just a white box pops up. USA pixel 3xl.
20-04-2019 10:04 AM
Mi A1 + Galaxy Watch Active
Russia
Same problem
20-04-2019 10:49 AM
Xiaomi Mi Mix 2s
Miui Global 10.3
Spain
Same problem!
20-04-2019 11:23 AM
I managed at last to sign in to my Samsung account!
I don't know if it will work for any one else, but I did as described in the text that follows.
I choosed to use the watch without connecting it to the phone.
Connected the watch to my WiFi network and then I signed in to my Samsung account on the watch.
Then I started the galaxy Wearable app on the phone and initiated the process of connecting the watch to the phone.
When the blank white log in screen appeared I backed out from it, and suddenly I got the message that I was logged in on my Samsung account...
After that everything has worked as it's supposed to!
I hope that this can help someone else with their problem of connecting the watch to the phone. 🙂
20-04-2019 12:45 PM
U can't sign in on the watch it says do it on ur phone
20-04-2019 04:59 PM - last edited 20-04-2019 05:00 PM
You can. Only you have to reset the watch to factory defaults.
Unfortunately, it didn't work out for me 😕