12-01-2018 12:38 AM
I have a Samsung rs261mdwp side-by-side fridge. Recently, the ice cub tray cracked & needed to be replaced. Seemed like a simple fix so I bought a new one & installed as needed. However, it no longer is producing ice automatically. I can hold down the test button and it will rotate a filled ice tray, dispense, return and then fill with water (to then freeze over time). However, it will no longer go through the full automatic process of making ice. Basically, I have to manually hold the "test" button again.
Do I possibly need a new ice sensor? If so, what is the part number and where can I find it to order one?
18-01-2018 11:45 AM
Hi @mfranch87. :robothappy:
I did a search on that model, and it looks to be a US one. Have you checked out the 'Ice' troubleshooting guide for it on the US Samsung website here?
03-03-2019 07:51 AM
Sorry for the delay. I clicked the link and it doesn't appear to be valid as there is no info. However, I did find the manual online for this model here: Model # rs261mdwp manual
it had a troubleshooting area, but did not mention anything related to my ice cube issue. I'm still trying to figure out what is going on here. Again, it worked fine before I replaced the ice cube tray. Once fixed, it won't automatically dispense the ice and I have to manually do this by hitting the 'reset/test' button each time.
20-07-2020 09:10 PM