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Washer - Smart Check - Check the EEPROM

New Member

Hi all,

 

I've just got a new WF70F5E2W4X washing machine. I've tried to connect to it using both my iPad and android phone but I'm getting the same message on both devices.

 

When I press the delay and options buttons together the display reads " -: ' ". When the devices read this the washer app only says "Check the EEPROM".

 

What does this mean? Is there a problem with my new washer?

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AntS Moderator
Moderator

Hi there, Me_54m. 

 

It may need an engineer. Are you able to give our tech support folks a call on 0330 7267864? (Or drop them an email with a description of the issue and your details?)


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First Poster

Hi

 

I've just recieved a new washing machine, downloaded the App and the same message appears on mine.

:- '

 

Did you get any feedback, is this just a normal setting if there aren't any faults to report, or is it something else?

AntS Moderator
Moderator

Hi @Nijsy

 

Are you able to post photos of the LEDs in the display of the washing machine showing that message?

 

(Same to you, @Me_54m, if you're still around.)


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First Poster

IMG_8787.JPG

 

Hi,

sorry for the delay, here's a photo of the LED.

 

The washer seems to work fine by the way!

AntS Moderator
Moderator

Brilliant! Thanks @Nijsy. :smileyhappy::smileyhappy:

 

Our Washing Machine Support peeps were wanting this to help them with their investigation into this issue.


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Pathfinder

Hey @Me_54m & @Nijsy!

Sorry for the delay in looking into this. 

We've been informed that this is a glitch with the app and giving wrong information. The appliance  itself is working to specification and is not reporting an issue. 

Give us a shout if you have any further questions. 

Apprentice

Hi "Smart Check" does not connect to wifi or your phone.

 

There is an APP called "Smart Check" when you press the correct buttons on the washing machine a number of lights appear on the washing machine.

 

Us the APP and scan the display this will tell you what they mean.

 

Its just a basic feature how to read error codes.

 

Some basic or older models do not have wifi.

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