Log in and it immediately tries to connect to the server the cones up with a message that connection to server failed and will not let me go any further. Using iPhone X
I have the iPhone X as well. Having the same issues. As soon as I launch the app, it connects to the server then gives a error message stating the connection between the mobile device and smart home server cannot connect.
I have deleted the the app and reinstalled. This did not fix the issue. I am running IOS 11.1.2 which is the most current iOS at this point in time.
Can you all provide me with your:
I'll look into this with some of our appliance wizards to see if there's any issues on our end.
I am facing the exact same issue after updating to IOS 11.2 .
The Samsung Smart Home application tries to connect and returns two errors:
The connection between mobile device and Samsung smart home server failed. Please try again.
Login is expired please login again.
I have removed the application and installed again. Unfortunately no luck. Neither on a different smart phone.
when is a fix of the Samsung smart home application expected?
Samsung device used is Air to water heatpump split hydro AE160JNYDEH
thanks in advance for your support!