24-06-2017 01:03 PM
Hi,
since he last update of the smart home App (iOS version) the app does not work at all.
At the beginning it did crash every time during "connecting to server" - after Deinstallation and Installation it does not connect anymore to the smart home device (air condition in my case). He smart device itself is connected to Wifi and can be reached via PING....
i neeed help 😉
Solved! Go to Solution.
14-12-2017 02:33 PM
@ AntS thanks a lot for your prompt response including additional information :-)! Is there a place where we can follow the roadmap / scheduled improvements? Maybe a developer community?
14-12-2017 04:46 PM
@cool_vibe_tesla: No current plans on releasing a roadmap or a place to follow the doings of the various software teams, I’m afraid.
There is a developer’s site and Community, but it’s more aimed at non-Samsung techy folks out there wanting to develop apps for various Samsung products. Links if you (or anyone else) want to check them out: http://developer.samsung.com/home.do and http://developer.samsung.com/community
14-12-2017 04:57 PM
Well,
Kudo’s for getting the server bug fixed.
Would this also be the right place to suggest/ask for iPhone X screen optimization?
17-12-2017 09:41 PM
28-01-2018 10:37 AM
08-02-2018 08:13 PM
Some news?, test with Android, and not working!!!
Smart Home Service are ok? or not?
11-02-2018 04:03 PM
I have been experiencing the same issues as others since upgrading to an iphone 8 ios version 11.2.5
App no longer connects to my induction range. Worked before. Get failed connection messages after going through the "AP /Smart Control" connection process. Re-intalling app makes no difference
20-02-2018 10:13 PM
We also bought the ac due to smart home app. It doesn't work on different devices iPhone 5s, IPhone 6S , and IPad all fully up to date both with Samsung app and iOS versions
20-02-2018 10:15 PM
22-02-2018 05:30 PM
No I am unable to get past the final step where it connects to the server. It just fails at that point after a couple minutes of trying to connect. The app worked prior to my latest iphone 8 update