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Samsung won't honour 5 year warranty!

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Observer

So after contacting Samsung and talking to an online agent it appears that Samsung makes it very difficult to get repairs though their policies!  After buying an Ecowash washing machine 3 years ago and registering for a 5 year warranty it appears the process is next to useless ( intentionally? )  They are reusing to help me because I cant provide a registration number that was "supposedly" sent to me via email 3 years ago and have no record of me registering!!!  After a quick search online I am finding that I am not alone!!!    Have to say that I'm feeling scammed by the whole process and will make it a point never to buy any other Samsung products again!!   It was the 5 year warranty that sold me on the washing machine in the first place...

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Observer

Ecobubble washing machine ^^

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