I have the exat same issue with my machine as well, not only is making holes in clothes it is also snagging and tearing most of my wifes shear type tops. I have noticed when taking washing out of the machie that sometimes the drum is very stiff to move while others it is extremely easy.
I have the exact same problem. All my t-shirts made of thin fabric are coming out with tiny little holes. This happened from the first wash. Only seems to not happen if i wash everything on delicate cycle which doesnt get it as clean as i want. Again this never happened on my previous much cheaper Hotpoint machine! I have spoken to Samsung support who have told me to wash everything in bags and refer to the manual as they will have to charge me if i call someone out to look and they cant find a fault. It's so frustrating. My machine is WW90J6410CW.
I must respond to this. I’ve been using my Samsung for under two years and every shirt in my closet has holes in it. I’ve had a repair guy in so don’t bother they find nothing wrong with it and I believe the person who said it’s design flaw and the holes in the drum are punched through and probably jagged inside the other side is right. This is ridiculous how much clothes this machine has wrecked I again today pulled a new sweater out which I threw in the garbage because it had five large holes in it I’m done with this machine and any other Samsung product other than their Tv’s. No one replied to my email because this is obviously a huge problem. My friend has the same issue with her Samsung also. As if I need a washing machine that shreds clothes and nobody at the company standing behind it or explaining why the problem is happening. My other girlfriend has an LG with zero wrecked clothes after 10 years bye bye Samsung. Hello LG. What a piece of garbage this machine is
my Whole closet is full of holy shirts thanks to my Samsung. I just threw out a brand new sweater it shredded. What a piece of garbage this machine is. I’ve heard multiple people having problems. Repair guy unable to find anything wrong. go Figure. Bye bye Samsung. Hello LG. My girlfriend has been using her LG for 10 years. ZERO wrecked clothes. When I email Samsung.. no answer.
Haha! My family is getting bored with it too. They are also getting bored of multiple holes in their clothing. I actually can’t believe this. I thought I was crazy too until I see all these posts. My clothes are all so wrecked. Multiple holes all in the bottoms of my shirts. There’s no way it’s anything else but the machine when you put in a bunch of T-shirt’s no pants no zips no buttons and yet three items come out with new holes in them. It doesn’t take a rocket scientist to figure out it’s the machine! Garbage!