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Samsung RSG5UCSL America fridge/freezer, water leak causing bubbles in the front casing

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Hi all, has anyone else had the experience of water leaking internally from under the water/ice dispenser and causing bubbles to grow in the appliance outer skin ? This is the 2nd time we've had it, and we already got the door replaced under warranty (which has now expired). The repairman was not surprised to be doing it as we weren't the first he'd done.

Has anyone else seen this issue with this or another Samsung f/f ?

To my mind there's a design fault but I wonder if they'd admit it. 

for what it's worth we have been keeping the water tray as dry as we can, and been careful when dispensing water, but still it bubbles.

I'd be grateful to hear from anyone who has this too.

Thanks.

1 REPLY 1
ChrisM Moderator
Moderator

Hi @tonysimper 

 

Do you still have the contact details for the Service Centre who carried out the previous repair? It may be worth giving them a call directly to see what they can suggest. As the unit is now out of warranty, any further repair work required, would most probably be chargeable, we're afraid, however this would be subject to an engineer's inspection.

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