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SAMSUNG ECOBUBBLE KEEPS STOPPING MID WASH

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I hope the above helps in assisting anyone with their problem. Sounds a bit harsh but so far it seems to be working
First Poster

hi all just an update - i managed to get the top of my washer - it was just stuck; and PCB board replaced and machine working fine for over a week now

Apprentice

I have the Ecobubble 7kg and it is doing the same thing it's stopped part way through the program full of water and I have to stop it and knock it off and started again

Observer

@ JMS1

 

Did you fit the PCB yourself or did an engineer fit it for you? If so how much did it cost for the engineer+ fitting??

Apprentice

It is the original the one that was in the machine when we bought it

 

First Poster

Hi guys/gals  sorry to bug everyone 

i have similar issues with my ecobubble wd906u4sagd

Based in london bought October 2014

 

It stops mid wash or after 10-15 mins on daily wash or quick wash it will be 5 mins with 5e code,

 

i have followed instructions for 5e code gone on Samsung site YouTube and again problem happens again after few washes I switch it off 40 mins again it will work and then Happens again .. I also did the calibration test worked fine , drying mode works fine too..  then again happens 

 

 

Samsung say that I have 2 Warranty and the 5 year warranty was online promo which you had to fill online  , I remember the card saying fill out for 5 year but they keep saying that was a 2 years only and 5 years was online? They gave me number of 3rd party which the call out is 80+vat he said it could be the drain pump? 

Reading on here people saying the mottber board aka pcb

 

Any help would be amazing 

thanks..

Apprentice

Good reputable companies would simply acknowledge that there is a generic fault in the board and replace it FOC.

 

Samsung do not come into that bracket they hide from the problem and shove it back to the customer to sort out. 

 

You only have to read this board or speak to the engineer when he comes out to find out that this is a fault too common to be the customers problem.

 

I have reported this to Which as they keep putting them top of their buy list!

 

I will not buy anything Samsung ever again.

 

Get the board replaced and it will work fine!!!

First Poster

We too have started to experience this problem on our less than 3year old machine. Samsung refuse to acknowledge they have a problem, but readily put you in touch with one of their authorise repairers which says it all really! 

We’ve tried all manner of things mainly from here and we get maybe a couple of washes before the machine stops working completely,again! 

I’m loathed to book an engineer as I will have to pay for a repair that Samsung should be doing themselves!? 

I’ve had cheaper more reliable machines in the past! A hoover machine that lasted 14 years, an indesit moon that lasted 10 years! Given the choice would I recommend or buy another Samsung? Er no not at all! 

As it stands we are faced with paying god knows what to get it repaired. And who knows how long it’ll last! 

Like I said Samsung need to admit their faults and sort the problems out! 

Apprentice

I've posted on here a couple of times. Similar age machine and similar problem. Same experience with Samsung.

Eventually the retailer repaired it FOC (although it took 3 visits from engineers)

 

The PCB was replaced but problem remained. Replacing the motor worked.

 

Well done Currys!

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