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SAMSUNG ECOBUBBLE KEEPS STOPPING MID WASH

First Poster

yes, they sent an engineer two days after i contacted them, the machine was less than a week old.

Ask a couple of questions and then simply changed the curcuit board.

He said he weird, some machines are good, yet some have the problem, He also said he has one, and hasn't had any issues with his.

Apprentice

hi there.

 

 

despite me registering for the extra 3 years warranty on my appliance they wasnt interested and i had to get my home insurance to repair the machine.

 

 

i would never recomend a samsung again 

 

and my machine is 2 years old.

 

 

which seems to be when they start going wrong as a rule.

 

and samsung addmitted they was aware of the fault

 

what a joke.

Samsung ECO Bubble WW80J6410CX
Apprentice

They said a didn’t register minds 

Apprentice

now see i had the same problem hence why i had to get my own house insurance to do the repair and yet

 

 

they sent an engineer from samsung

 

and he was youtubing how to get in to the service mode on the machine ??????

 

WTF >>>

 

 

(remind me never to go samsung for a washing machine again)

Samsung ECO Bubble WW80J6410CX
Apprentice

Mine was about 3 & half years old when it started going wrong & I complained very bitterly to Samsung, threatened to go public, ombudsman, the lot & they replaced the circuit board without question!! & Funnily enough the engineer that came to fix it said Samsung were the best machines out there. I for one will never be buying Samsung white goods again!!

Apprentice
Did u register you ? They said a haven’t
Apprentice

They done the same with me. I did register and they said i hadn't registered for the extended warrenty.

First Poster

 


@scrag68 wrote:

They done the same with me. I did register and they said i hadn't registered for the extended warrenty.


If you registered, then you should have received a confirmation email

 

Hi

Thank you for registering your Samsung product (WW80K5410UX) under our 5 YEAR WARRANTY!

Apprentice

now see i had registered mine for the extended warranty and guess what samsung still wanted nothing to do with my washing machine.

 

 

i can honestly say i am not happy about this at all.

 

its the 1st samsung washing machine and last one ill ever buy.

 

 

Samsung ECO Bubble WW80J6410CX
Explorer

I get an email every time somebody else complains about this fault, I have had many emails!

As i've said before, every ecobubble in this range will fail, it's not if but when. The PCB will fail, a capacitor will start to slowly breakdown and then eventually give up. Then you'll phone Samsung and they'll treat you like *****. They know of this problem but their customers mean less than 0 to them. I'm certainly avoided this make in future.

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