27-12-2018 12:17 PM - last edited 28-12-2018 01:12 PM by AntS ) in
Hello
We just got back from holidays and it seems the freezer part of this unit has stopped working.
This unit is less than a year old!
I've just had to bin 4 large bags of unfrozen food (not happy).
All setting are correct 3 for fridge and -18 for freezer.
Any ideas?
27-12-2018 12:18 PM
That's not the code I typed in. It is RSA1RTPN1/XEU
28-12-2018 01:22 PM - last edited 28-12-2018 01:23 PM
I've changed the thread title for you, @imayger.
Can imagine you wouldn't be happy - not the best time of year for something like this to happen. 😞
Presume you've had a quick check for stuff like if the freezer door closes properly as well as the ventilation in and around the freezer compartment?
Also, have you contacted our Support team?