We just got back from holidays and it seems the freezer part of this unit has stopped working.
This unit is less than a year old!
I've just had to bin 4 large bags of unfrozen food (not happy).
All setting are correct 3 for fridge and -18 for freezer.
I've changed the thread title for you, @imayger.
Can imagine you wouldn't be happy - not the best time of year for something like this to happen. :(
Presume you've had a quick check for stuff like if the freezer door closes properly as well as the ventilation in and around the freezer compartment?
Also, have you contacted our Support team?
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