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Fidge issues

(Topic created on: 03-07-2018 06:50 AM)
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Magmax
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I have a samsung RS58K6487SL the ice machine doesn’t auto refill with water I have to do it manually any ideas 💡 

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5 REPLIES 5
MasukaH
Voyager
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Hey @Magmax,

 

Could you tell us a little more about this please? We'd like to help! :womanhappy:

 

 

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Magmax
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Hi I have a samsung American style fridge and it has an internal water dispenser that also should feed the ice machine, but mine doesn’t work I have to fill the ice machine manually to get ice so is a bit of a pain the water dispense’s ok and the ice comes either crushed or cubed at this moment I can’t remember model number but can forward this later 

Austin
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TracyR
Moderator
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Is your fridge properly plumbed in to a water line? Has it worked previously?

 

:smiling-face:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

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Magmax
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It’s the non plumbed in version so it has an internal water tank which you fill up manually it holds about 5ltr and from this you get cold water and ice but our ice machine in the door doesn’t automatically fill the ice machine up you have to do it manually which is a pain everything about the fridge is fab it stays cold and look cool !!!

I think it could be the internal pump or something but not sure. 
It would be nice for an engineer to come and have a look but thought I would try here first 

Austin
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MasukaH
Voyager
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Hi again @Magmax

 

Thanks for letting us know, in this case it would be best to have one of our Product Specialists look into this further for you. Here's a link for our contact details, hope this gets sorted soon! 

 

:smiling-face: