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Drain hose issues on Samsung Eco Bubble washing machine

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I have bought a WW80 Eco Bubble washer. I am having issues with the length of the drain hose. I find it is a few inches too short to reach the sink drainage connection. An extension hose would be overkill for the few extra inches needed so I'm looking for another solution. Other washing machines I've owned had the drain hose coming out of the machine at the bottom, as is the case with this Samsung. But unlike the Samsung, on other machines the hose was loose and could be laid along the kitchen floor or at and angle behind the machine, and then brought up and into the sink cabinet. This Samsung however has a blue plastic clamp securing the drain hose to the top right corner of the maching holding the pipe vertically up the right hand side, and this restricts the loose length of hose available. Can anyone advise if it is ok to disconnect the hose from the blue clamp without affecting the operation of the machines drainage system? Doing this would free up the extra length I heed to connect to the sink drain. I cant see releasing the hose from the clamp as being an issue but I hope someone can confirm this. I previously tried contacting Samsung for advice using thier live chat but this provided no answer and was frankly a waste of my time.    

3 REPLIES
TracyR Moderator
Moderator

Hey @auldain

 

Are you still having the issue?

If so let me know and I'll forward your question to our Home Appliance people. 

 

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New Member

Hi,

 

I'm having the exact same problem. Can you please advise how you went about fixing this?

 

MasukaH Moderator
Moderator

Hi @Mads7

 

We've asked our Home Appliance Team for more assistance with this, we'll get back to you as soon as we receive an update from them! 

 

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