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Dishwasher DW60H9950FW

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Apprentice

Hello.

 

I bought The dishwasher over year  ago and everything was fine till now. The dishwasher started to meak grinding noise on the beginning of the cycle. After less than a minute starts bip and smart light flashes. I do not touch it and leave it for about 5 minutes during that time dishwasher flashes few time and start to wash as usual. The dishes are perfectly clean. I've done that about 4 times and it makes that noise every time. I checked hoses, filters are clean. What can cause that noise?

1 ACCEPTED SOLUTION

Accepted Solutions
Apprentice

Hi,  I know what cause the issue. It's a waterwall. I slided the mobile inside dishwasher and recorded video. The issue is during cycle when you put pans and pots whit handles the handles slieds from basket and projects. The waterwall catches the handles and I think that damages sprocket whells of waterwall motor. The waterwall should have a sensor to avoid situtations like this.

8 REPLIES 8
CarolinaW Moderator
Moderator

Hi @Lukaszino! Can you see any error codes on your Control Panel display? Is your dishwasher level? 

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Apprentice
Dishwasher doesn't show error codes. Smart light flashes and pressed buttons with time on control panel.
Apprentice

I forgot to mention. The sound comes from bottom of the dishwasher and it seems on the left hand side and can hear it on the back behind black plastic cover.

Apprentice

Can someone help me?

CarolinaW Moderator
Moderator

Hey @Lukaszino! I'd recommend calling our Home Appliance Team for further assistance on 0330 SAMSUNG (726 7864), Monday to Saturday | 9am to 6pm. Let us know how it goes! 

 

New Member
Hi mine has been doing this too, any update on a cause, I took my screen out looking for debris but none,
Apprentice

Hi,  I know what cause the issue. It's a waterwall. I slided the mobile inside dishwasher and recorded video. The issue is during cycle when you put pans and pots whit handles the handles slieds from basket and projects. The waterwall catches the handles and I think that damages sprocket whells of waterwall motor. The waterwall should have a sensor to avoid situtations like this.

Apprentice

Has anyone had or have same issue with dishwasher "waterwall" and resolved it?

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