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software updates change my customized sounds ringtones and other stuff

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every time there is a software update it changes my customized ringtones, sounds, color themes, fonts and much more. My phone has literally lost every contact i had and I did not delete a thing. Luckily backup and restore put the contyacts back but I had to manually recustomize the sounds, which is very time consuming....... anyway to avoid this in the future, I cant do this every week.


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