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s9 Top speaker extremely low

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For the past 2-3 weeks, i noticed when in a phone call i can barely hear the other person. It has become annoying, i only bought the phone in June 2018. The loud speaker works, and i can hear songs fine when using youtube etc. 

I was told today, when NOT on loudspeaker it sounded like i was on a train. 

 

I have tried a soft reset and the following playback test. 

 

1. From the phone dialler, enter *#0283#.
2. Select Start : SPK_2ndMic.

 

The playback seemed ok. The ear playback i had no playback whatsoever. 

 

I hope this is useful. I'm assuming this will be a warranty related thing? Surely this shouldn't happen at random?

1 REPLY 1
Superuser I
Superuser I

It does look like it'll need to be checked by a Samsung Service Centre.

 

The test use is to launch the phone app and dial *#0*#

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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