ringtone on s9+ goes automatically to silent

[falconwd]

hi,

i have the s9+ since end of april. all worked fine.

since a couple of weeks my phone automatically mutes or sets after a few minutes the ringtone to silent.

What can i do? i already cleared the cache

Thanks

[falconwd · Accepted solution]

found the problem . an app called traffic by samsung. After update to pie it set sound to mute while moving