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disappearing widgets

First Poster

Hi guys, i am having a very frustrating issue with my S9+. my widgets keep on disappearing. i have 6 different widgets, 2 on home screen (weather + google bar) and 2 widgets for emails and 2 other app widgets. everyday, i have a widget or 2 disappear. sometimes the weather is gone, sometimes both my emails, sometimes my music widget is gone. whenever this happens i have to restart my phone and i do this 2 to 3 times per day. i very rarely have a day without any widget disappearing. 

if anyone knows whats the issue, plz let me know as i cant find any link to someone having my same problem.

thanks in advance

 

2 REPLIES 2
TracyR Moderator
Moderator

Hey @Tarekh99

 

That's a strange one, let's see if we can get to the bottom of it.

 

Can you let me know what software version you have on your phone?

Settings > About Phone > Software Info > Android Version.

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First Poster

Hello Tracy,

Just to be clear, i've had this issue for few months, and i updated my software last week hoping that it would work, but now its even worse, where i cant see the minimized apps that i have when i click on the left icon " III " in my bottom bar. 

i am currently on android version 9, and one UI version 1.0

Thank you so much 

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