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Wifi calling on Vodafone sim

(Topic created on: 14-05-2019 08:11 AM)
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Ay12
First Poster
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I have s9plus dual sim phone and use 2 Vodafone sims. 

Vodafone has enabled wifi calling for our company and all iOS users are able to use the service.  However on my s9+ I am unable to activate the wifi calling as I do not have the option.  I went to Vodafone and they told me that Samsung has deactivated the service in one of their updates. As rest of my colleagues are able to use this service I know this is not a carrier issue as we are all under companywide contract with Vodafone. Please help as I need for this to be resolved. Many thanks.

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ChrisM
SuperStar
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Hi @Ay12 

 

Are you still having this issue? If so, it may be worth asking Vodafone to remove the service and then re-provision it.

 

Let us know how you get on.