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Whatapp s9

First Poster

Can someone help?? When I receive a whatapp message that is Purely txt based...I get sound and vibrate notification..however wheb the message contains any media (pictures gifs etc) then it only vibrates and no sound notification. I have tried uninstalling and installing and also turning notifications on and off but has made no difference? Any ideas? 

3 REPLIES 3
TracyR Moderator
Moderator

Hey @Lc82

 

Is this the only app you're having the problem with?

If so, it may be a feature of WhatsApp, so you would need to reach out to the app developer directly. 

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First Poster
Yes this is the only app I'm having trouble with..all others are fine.
TracyR Moderator
Moderator

It seems as thought it's an issue with WhatsApp then, I'd recommend getting in touch with the developer directly. 

Sherlock 2.jpg
Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge   

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