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Upgrade programme

First Poster

Are you obligated to send the old phone back or can you continue to pay both the old and the new phone together?

7 REPLIES 7
Explorer
You have to send them a phone to use the upgrade programme, otherwise you will have to credit agreements running,
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First Poster

Yes that's fine I don't mind that 

Explorer
I don't think the credit company allow it
First Poster

Their happy to have 2 agreements running judt can't seem to find Samsung t and cs on upgrade only their exchange program

Explorer
It wont show it on the page, you will need to speak to samsung shop support,.
Apprentice

If you keep your current phone and get a new one, it's not an upgrade.

You're just buying a new phone. 

 

The upgrade is there to exchange  one for another and continued to pay 1 bill.

You'll just be the owner of 2 phones with 2 bills. 

Explorer
I think they got the messages Matt loud and clear
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