I cannot purchase also. How can we reset the phone? Not the restore factory, how can we reset the regular app only?
My galaxy j8 has the same problem. Can't purchase or download just free trial be downloading
Hoping for some help. I can't work out why I'm getting this error? I've cleared all cache and reboot but can't get this theme? I've currently got the theme on my phone (s9+) and previously had it on the s8+. I gave the s8+ to a friend and they keep getting this error message (screenshot in post) when they try to download it.