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UI PIE UK Samsung S9 Plus Problems

New Member

Can someone please help me? I dont know who to get support from, I have updated my Samsung s9 plus and I cant now lock it. The icons are terrible the colours are awful, but the main issue I have is the lock screen not working. Please can someone help? Settings have not changed, but it can now be unlocked with a swipe, even though I have enabled biometric, iris, face, fingerprint and password, anyone can now open it!!!!!!

TracyR Moderator

Hey @Rach6 


Do you know if you have Smart Lock turned on? 


Sherlock 2.jpg
Say "hello!" and
Introduce Yourself, or virtually hangout in the Samsung Lounge

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