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Turning off at night

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First Poster

Has anyone else had this problem, s9 recently updated and now every night once I go to bed it turns it self off. I put it on charge over night but then then i wake up and it's off which means the alarm doesn't go off.

Any ideas?

Cheers

2 ACCEPTED SOLUTIONS

Accepted Solutions
Superuser I
Superuser I

There's a setting that allows a person to set an internal when the phone resets but it shouldn't turn Off @Mountford80 

 

If this was my phone I'd be letting a Samsung Experience Store or Samsung Service Centre have a look at it.

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Navigator

There's an auto restart setting in Device care.  If this is set and you have security on startup then the phone won't be able to complete the restart.

 

2 REPLIES 2
Superuser I
Superuser I

There's a setting that allows a person to set an internal when the phone resets but it shouldn't turn Off @Mountford80 

 

If this was my phone I'd be letting a Samsung Experience Store or Samsung Service Centre have a look at it.

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Navigator

There's an auto restart setting in Device care.  If this is set and you have security on startup then the phone won't be able to complete the restart.

 

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