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Samsung s9 android Pie Update Problems

Apprentice

Well - let us see if this works.  Just got off the phone with Xfinity who recommends a new SIM card.  On the way to the store now to see if that is truly the problem.   

First Poster

What third party app did u end up downloading and did it allow MMS ?

Apprentice

No dice - New SIM card from Xfinity didn't work.  "You'll just have to wait for Android to fix it."  UGH!  Disgusted

First Poster

@Stephanie48 wrote:

No dice - New SIM card from Xfinity didn't work.  "You'll just have to wait for Android to fix it."  UGH!  Disgusted


Hi Stephanie if you download messenger from the App Store it's a third party app buy Samsung integrates and works very well you might find yourself keeping this app and using it at it is more user friendly and it works you can send messages photos with it I have done so on my phone because of the spud problem

First Poster
Samsung techs connected to my phone remotely and check that out and downloaded the app for me of the Play Store to correct the problem until the new software comes out to fix it
Apprentice

I ended up switching to IPhone. When I called Samsung they weren’t helpful at all. All they told me was to send my phone to them but I would have to put in a claim for a replacement phone. So bye Samsung. 

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First Poster

One contact I message dosent show the message as sent but it is delivered to them on my end the message is still loading but it is sent just dosent say it is

Apprentice

No, it did not.  And it was Messenger which I believe is Google.  

Apprentice

The message app I have is Samsung's messenger app.  Frustrating.   And now, sometimes it won't even send a regular SMS.  I wonder if that is because the recipient that it is not going to has ATT as a carrier?   

First Poster

I downloaded Samsung's messenger app.  I could send pictures but it kept sending the same picture 7 times when I was trying to send a sentence.  Plus, it kept asking me to install Messenger Home.  I did...terrible.  Constant ads in my texts.  So, after some research I downloaded Android Messages (Google's official SMS app). Works perfectly with added bonus that I can send/receive texts from my pc. I'll probably keep this app even after this Samsung Pie update bug gets fixed.  It's quite confusing because all of the texting apps are either called "Messages" or "Messenger".  Anyway, this app was top rated on Android Central  https://www.androidcentral.com/best-text-messaging-apps    Hope this helps.

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