A claim for a new phone??? You mean it just won't work on yours any longer? Yikes! I just bought this one because I had to when I switched from Verizon to Xfinity. I still have my Verizon 9s...do you suppose I could just go back to Verizon and not update my old phone??? hmmmm.
I did the update last Friday, still cant send/receive group or picture messages. I suppose some people may have different results. For mr it was either wait for android to fix the bug which might never happen or put in a claim for a new phone. Coat me $99 with the Assurant insurance. Trust me I was mad AF but had no other options
This update sucks. i was so hyped about that. and the deliver a piece of ***** update. I havr s9+ and my phone got a downgrad because of this update. its way slower than it was before
I did the same update and was told the same thing. Haven't been able to find any fixes after a weeks worth of searching. I was hoping to find an answer here that wasn't file a claim and request a new phone.
So....I submitted a claim for a new phone. I received a brand new Samsung S9 and I still cannot send or receive multi messages. So its official...I'm switching to Apple first thing in the morning.
My S9plus havevtwo issues, 1. In standby mode ,I cant see alarm,but only hear, I have press power button to see alarm and then mute it.
2. Samsung built in weather can not location my location even if data and location is on.
I believe Samsung R&D team just sending updates without internal quality Quality check and removing bugs at customers time and cost.
I applied the pie update and my phone immediately started sending incoming calls directly to voicemail. No ring, nothing.
I had zedge installed on my last phone, an S4.
Apparently when I bought the S9+ zedge wasn't installed / transferred the new phone, and I never noticed because everything worked.
As soon as I tried to use a zedge ringtone on the S9+ with the pie update everything went to voicemail without passing go.
I installed zedge and everything seems to be working.l now.
Updated my Samsung Note 9 to pi software yesterday as of the following morning unable to send multimedia messages with SMS saying that it is unable to attach files maximum number of file attachments reached and I have not yet selected any files spoke to Samsung they remotely activated my device and went through it's thoroughly to be informed that the update has caused east and to wait for a bug fix and proceeded to download a third party app on Play Store so I could send messages