hi all - I can't get chat features to work. They work fine on both the Android messages app so therefore it is not a network issue. I have no option to switch on chat features. It just isn't there. Any ideas please?
Yes I can.
There should be an option called Chat features or something like that but it's not there.
The option is there on Android messages the Google app and it works. There issue is definitely the Samsung app not identifying the fact that Chat features should be available to me. I'm on Vodafone UK by way and incidentally if I did use their text app then chat features work too.
I want to be able to use the Samsung messages app as I like the look and feel
Try this: When inside a message, click the 3 dots in the top right corner. Under notifications do you have the choice to switch to chat or switch to sms messaging?