I actually reached out to Samsung regarding this issue. After 3 attempts I finally was able to get through and have my issue "Escalated". The end result is that they wanted me to ship them my phone for up to 2 weeks. When inquiring about what i was to do for communication during that time ( I do not have a land line, not many people do these days) I was given no other option. I tried to impress upon them that this was not a single device this was happening on. We are talking multiple devices and multiple cards in my own home! I did not find their solution acceptable. I even made mention of this thread. What are we up to, 38 pages now of people expressing concern about this issue? I may try to get back to Samsung in hopes I find someone a little more receptive. Or give Sprint a call to see what their stance is on this. Ultimately this has placed a seriously bad taste in my mouth for the Galaxy series phone. To make matters worse we now have an S10 user expressing the same concerns. This does not bode well!
This thread is becoming longer than the wall of China, yet STILL no response, resolution or even acknowledgment from Samsung. Unfortunately this is typical of large conglomerate corporation's
I came real close to purchasing an S10 or an S10 Plus I'm trading my Nyan when it was worth 550 or whatever and then that man if they haven't fixed the problem yet so I actually bought myself an unlocked x-23 that has 128gb and almost no pre-installed junk on it so I figure I can move anything I need to over to that one
This Thread was the first time I'd ever posted anything on Samsung and that was my goodness over a year ago now actually got to be almost 14 15 months now. And it's been going continuously since then. There been people who contacted Samsung customer service directly attempting to get an answer brought their phones in and yeah just nothing seems to work.
Guys I was so happy that my phone hadn't acted up for so long...and I think fate caught up with it.
Last night the phone itself acted up a lot, froze a couple of times ... and had to restart it.
Well... now it says card is not inserted so I am so disappointed in Samsung I could cry.
I've lost a bit of data but thankfully nearly everything was saved on various places.
I am so angry at Samsung that I have a fairly good phone, and I have to deal with this issue. This is not a cheap phone, but a fairly expensive one and I am so disappointed that I can't wait to have the opportunity to change to another one.