Well if this isn't sorted out by the date o2 said I'll be swopping my phone iv been a massive samsung supporter since the galaxy range started I also had the note 7 in which I had to return.iv had nothing but problems samsung please sort it
So have had this BRE update for about a week now. Generally it has improved the mid silences - so instead of getting them virtually everyday - the silences now are every few days. Just had a phone call now - and mid way thru it goes blank again for about 10secs and then the call returns. Am on 02 network - but quite ridiculous that this is still an ongoing problem - months after launch. Samsung now are offering free wireless chargers to vodaphone customers and people who buy directly from them - yet for customers who have to put up with their lies and rubbish - samsung offers them absolutely nothing. Strange world we live in.
Build Number : G965FXXU1BRE5
Android version : Oreo(Android 8.0.0)
Release Date : 2018-05-29
· Improved performance. - VoLTE, VoWIFI
· Dual VoLTE/VoWIFI service is available for both of the SIM cards in the dual SIM slots.
( ※ The service is provided only to dual SIM devices and can still be limited depending on the service operator for each SIM card. )
· The security of your device has been improved.
O2 customers are very unlucky with this phone :(
maybe samsung should stop advertising and promoting it on 02 if it cannot get it to work. Just spoke to 02 - they have no date for an update - but have stated that it has affected lots of their customers. So my only adivce is to keep calling 02 every other week to complain - hopefully that puts pressure on Samsung to find a fix. If anyone from Samsung actually reads these forums - this is super shoddy from samsung - really makes you not want to own a samsung ever again - especially as the lies just keep coming from samsung
I'm on my third Samsung s9+ and got the latest version of the software (25th of May) G965FXXU1BRE5/G965FOXM1BRE3/G965FXXU1BRE3. The call stability has been improved a lot but here and there the call can drop for a split second (maybe 1-2 sec), so the problem isn't resolved 100 %.
The ARD update fixed my silence problem and today the BRE is available to download but it doesn't sound like its any better than ARD if not worse?
Do I download BRE or stick with ARD4?
Decisions? Decisions? What to do? What to do?