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S9 speaker phone cutting out on call

Apprentice

Not my side update did nothing to improve issue i use this phone for my buisness not accepatable, samsung know they have a major issue and small updates are not fixing this fault

Explorer

What update do you have? 

Explorer

Did the most recent update a few days ago on Samsung galaxy s9 plus everything was fine for a few days. Just had 2 phone calls go silent mid call for abt 15 secs and then the call dropping. So whilst everyone may have thought the last update fixed it, quite clearly it has not fixed it.

Apprentice

Another update arrived today described as helping more stable calling, hopefully this will work tomorrow will tell, if not straight on phone to ask for replacement.

Navigator

I have the update ARD4 since 1st of May, no more silences or call drops.

 

Do a factory reset of the phone people!

First Poster

ARD4 update came through today for my region

SM-G965F

CSC: EUR 

 

 

First Poster

Anyone got the update for India? Or anyone knows when it's going to be here

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Navigator
.Please be specific if the fix did not work:
Country: ?
Service Provider:?
Firmware version: ?
Issue: Intermittent silences during calls
Explorer

UK

02 

Latest software ending in ARD4.

 

Intermittent silences still happen during calls. Close to 8 weeks now and they still cant fix this fault despite changing phones.. the wait goes on to make a call...

Navigator

Do a factory reset and you will see that the problem will disappear!

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