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S9 receiving email notifications when offline

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Observer

i keep receiving email & WhatsApp notifications even though WI-FI and Mobile data is turned off.

i turn them off so that i'm not woken overnight but they still come through!

3 REPLIES
ChrisM Moderator
Moderator

That's really odd, @Bam, and in theory , impossible! How do you switch your data and WiFi off? Is this through the main 'Settings' app of your phone, or by using the pull down quick settings menu from the top of the phone?

Observer

i was wondering if i was imagining it! i turn them off by the pull down quick settings menu from the top of the phone and to avoid interruptions i've turned on "do not disturb" between the hours of 23:00 - 06:00. After 6am even before i've turned WI-FI and mobile data back on the notifications start coming through but i can't view them as it says "not connected" as i would expect.

AndrewL Moderator
Moderator
It might be worth checking your Do not Disturb settings via the following steps to see if this can be prevented: Open Do Not Disturb > Allow exceptions > Reminders > Off > Back > Hide Visual Notifications > Hide When screen is on (enable) > Hide when screen is off (enable).
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