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S9 plus videos to pc problem

First Poster

Hello there 

I just transfered my s9 plus videos to my pc. They play OK when recorded in fhd res but the videos recorded in uhd res  fail to play  . The option hevc is not on . My 2016 4k TV also can't play them  Any suggestions ? 

2 REPLIES 2
New Member

same issue here

Voyager

Make sure your monitor and graphics card can support it, it's all I can think off hand. 

Unless you need another codec? 

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