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S9 notification not working on home screen

AntS Moderator
Moderator

Hi @Hp5

 

Within 15 minutes of it happening, open Samsung Members app > select Support > Send Feedback > Error Reports > Application > tick Send System Log Data, and type a description of the problem.

 

That'll send a full report of what's been going on in the software at that time for you; and it'll also let our software guys know what to look for in it. :robothappy:


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Apprentice

I have sent

 

What to do next 

AntS Moderator
Moderator

@Hp5: Thanks! Our team at that end will respond to you as soon as they can. :robothappy:


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Apprentice

How long, how many days will i get answer

 

Explorer

they won't bother,   exact same issue was brought on board with their oreo update on s8,     basically they used their bugged version of oreo on s9,    i have exact same issue as u on s9 plus ,   also calls dropping out and silence for few second in the middle of the calls,   planning to return the phone 

Apprentice

I am going to wait and get an solution to fix

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Explorer

@Hp5wrote:

I am going to wait and get an solution to fix


the only solution u can try is installing a different launcher like nova and using tesla unread,      like i said... since oreo was introduced on galaxy s8 and note 8...  samsung messed it up,  

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