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S9 not working for phone calls

First Poster

When I ring or people ring me, the person on the other end can't hear me. Microphone is working for video recording and on loud speaker. Just not on regular calls. I reset settings and it fixed it for a few days , now it's gone again and resetting doesn't work

5 REPLIES 5
Explorer
Did you purchase from Samsung or from network provider if you take it to whoever you purchased it from they can run some diagnostic checks for you on software and hardware and find the problem
First Poster

I got it from a network provider. I have seen online that others have similar problems.  It's not only that either. It is very slow to open apps, the keyboard is either over sensitive or under sensitive.  An all round bad experience to date

AntS Moderator
Moderator

@Seanie: Doesn't sound good. :robotsad: Have you sent any error reports back to the software team about these issues?

 

(Within 15 minutes of it happening, open Samsung Members app > select Support > Send Feedback > Error Reports > Application > tick Send System Log Data, and attach a description of the problem.)


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First Poster

Yes sent one today. Going to bring the phone back today as well. 

New Member

Just turn off bixby

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