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S9+ no missed call alerts

AntS Moderator
Moderator

Thanks for getting back to me with that  @Damienw1

 

 


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Explorer

No problem @AntS I hope you can work with it 

 

Thanks 

AntS Moderator
Moderator

@Damienw1: Not sure if you (or the other guys) have sent any via the Members app yet, but the software team have requested some error report log files to be sent their way on this one.


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Explorer

@AntSwrote:

@Damienw1: Not sure if you (or the other guys) have sent any via the Members app yet, but the software team have requested some error report log files to be sent their way on this one.


I have just sent one Ant Not sure about the others 

 

Thanks 

Observer

 Hi, read on another site this solution and this worked for me

Go to settings -> Notifications -> Advanced (top right) -> Advanced Notification Settings -> Contacts

Then click on default, missed calls and voicemails seperately and change the importance and sound etc.

This has worked for me, I hope it works for everyone else.

Explorer

Is there any update on this yet Ant? 

 

Thanks 

Apprentice
Hi I'm also getting this issue not ideal but if you download the official hiya caller Id and spam app from play store which I believe is software integrated into the official samsung phone app you will get missed phone call notifications back till an official fix and full caller id and spam protection
Explorer

@scott2923 wrote:
Hi I'm also getting this issue not ideal but if you download the official hiya caller Id and spam app from play store which I believe is software integrated into the official samsung phone app you will get missed phone call notifications back till an official fix and full caller id and spam protection

Thank you just downloaded it and tried it but now I seem to have a hiya notification all the time that I can't get rid of is there something I'm doing wrong? 

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Explorer

I had the same issue however fixed mine by going to the status bar settings and turning off "show recent notifications only" having that switched on only shows the most recent 3 notifications, also i have the edge lighting and led indicator turned on for notifcations, hopefully this helps you all.

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Apprentice

Screenshot_20180418-063502_Hiya.jpg

 

Here is a screen shot of my hiya call settings within the hiya app see if yours are the same I get the large purple notification when missed call which disappears when I tap on it or if you mean the white hiya notification this also disappears when I  acknowledge seeing the missed call.

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