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S9+ fingerprint scanner paint peeling off

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Hi,

 

I have had my S9+ for less than a year and I absolutely love it, but over the past few days the paint has started peeling off the fingerprint scanner and now it isn't always registering my fingerprint.

 

I have read about this happening in America and they fix it for free under warranty, is there a similar solution here in the UK?

 

Thanks,

 

Mark

1 REPLY 1
AndrewL Moderator
Moderator
@MarkHumphreys: Have you tried de-registering your fingerprint and re-adding it to see if this helps? If you dial *#0*# into your telephone keypad and select 'Sensor > Fingerprint Test > Normal Scan' does any part of this test fail? If so then please check the following link, select 'Mobile Device' and enter your post code to find your nearest Support Centre: http://www.samsung.com/uk/support/servicelocation/. ^AL
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