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S9+ camera problem on night

First Poster

Hello,

I have problem with my S9+ on night mode.

When i was taking a photo or recording, I saw a lot of bright dots on screen.

What kind of problem can it be?

https://s.amsu.ng/ZChWb0gHy00N   <--- recording with dots 

or

https://www.youtube.com/watch?v=EaG5nYfZggw&feature=youtu.be

5 REPLIES 5
ChrisM Moderator
Moderator

Hi @Dawid4.

 

Is this still happening? Is the software on your phone up to date? Go to Apps > Settings > About phone > Software update. Also, let's try a soft reset on the phone. This will end all processes and give the phone a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the phone restarts. Let us know how you get on.

Voyager

They are the reflection of the light sources in the video bouncing off the sensor, back onto the lens (where it's flipped) and then back onto the sensor.

It has many names,  light ghosting, bright point reflection, 

 

First Poster

I was in samsung store with this problem. As someone told here, its light reflections. Thanks for help. 

First Poster
I have this problem also. Did these lights still have after update. it irritates me. Please help
Navigator

Hi. I have this same problem. Did they in the samsung store fix your phone?

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