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S9 With lower poor sound quality after upgrade to android pie

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Apprentice

I used to love the sound quality of my S9 but since I upgraded to the latest Android version (pie) the sound is much lower and poor quality.

Is Samsung aware of this? Is anyone else experiencing this?

Is there a way to fix this?

Many thanks.

8 REPLIES 8
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Hey Gromas!
After upgrading the S9 to Pie I didn't see much difference in the sound. I'd probably check to see whether Dolby Atmos is enabled because this can make such a difference with the sound quality. You can find this in Settings > Sound and Vibration > Advanced Sound Settings > Sound Quality and Effects > Dolby Atmos.
Apprentice

I have the same problem!

 

Samsung should fix it.......

 

Apprentice

@ChelseaH wrote:
Hey Gromas!
After upgrading the S9 to Pie I didn't see much difference in the sound. I'd probably check to see whether Dolby Atmos is enabled because this can make such a difference with the sound quality. You can find this in Settings > Sound and Vibration > Advanced Sound Settings > Sound Quality and Effects > Dolby Atmos.

Thanks for your reply.

That was one of the first things I checked and I just re-checked now and it's active/on.

So this is not the problem :(

Apprentice

@EduadoV wrote:

I have the same problem!

 

Samsung should fix it.......

 



Was that just after the Pie update?

New Member

I noticed it also. Didn't matter what settings I tried.  Flashed back to oreo for now and the audio quality is much better than pie.

Apprentice

@Nellu wrote:

I noticed it also. Didn't matter what settings I tried.  Flashed back to oreo for now and the audio quality is much better than pie.


So it's not only me imagining stuff..

Does anyone from Samsung actually reads this posts? How do we get this to their attention? 

Apprentice

Yes , I noticed after update the Pie version.

New Member

This the same for me... i was thrilled to have the update, until I put the sound on the speaker....very disappointed

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