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S9+ USB connection to Nissan Connect

Explorer

Hi is anyone else have a problem connecting there Galaxy S9+ to the Nissan Qashqai Nissan Connect Media system.    I get a message USB format not compatable.   I am using the original lead.  Bluetooth connection seems fine but this doesn't allow me to connect to my music menu which means  I cannot select songs   so annoying  

11 REPLIES 11
Apprentice

Mine isn't connecting, either. I just got my S9 yesterday and it said it may not be compatible. There's some button that needs to be on the console. I never saw or heard of any button and my last phone had no issues. I hope this gets fixed soon!!

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Apprentice

Google this... Nissan Bluetooth Device Compatibility.

The S9 is the latest phone, so maybe that's why it hasn't made the list yet. Everything through the S8+ is there. I'm gonna call Customer Service and see of they can make it work.

Explorer

I have phoned them all, Glynn Hopkins Service dept, Nissan and it looks like we just have to wait for a software update to the in car system.  Apparently software on S9 is completely new we have to wait for car industry to catch up. 😏

Apprentice
Tagged you in a new post. I got it to pair!!
Explorer

How?

AntS Moderator
Moderator

Hi guys.

 

@AK96: I've moved your post to this thread for @Dee16


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 Say "Hello!" to the Community in The Introduce Yourself Thread.


Apprentice

Moderator,

 

I created a new post so the rest of the public could see it, in case they were having pairing issues like I did.🙂🙂

AntS Moderator
Moderator

@AK96: No worries. Wasn't sure if that's why you'd done that - but thanks for letting me know. 

 

I've moved it back to it's own thread now (along with Dee16's reply to it). This link will take anyone to it.


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 Say "Hello!" to the Community in The Introduce Yourself Thread.


New Member

How please?

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