Yes customizing text tones for individual contacts WAS SUPER IMPORTANT FOR ME NOW I CAN NOT TELL WHO IS TEXTING OR IF IT IS A EMAIL NOTIFICATION I HAVE TO ADMIT WHOEVER CREATED A NEW SOFTWARE FOR SAMSUNG S9 REALLY SCREWED UP
First, I don't buy it. Second, I had it on my S7 and it is gone. So, an S9 update will do me no good unless I go but a new fricken' phone. That makes it plain old marketing bull*****.
When I installed the PIE update on my S9 last week I checked to see if the ability to set ringtones for messages had reappeared in the Contacts app and, at least for me, it has NOT. (My carrier is Sprint, if that matters.)
For me at least, the fact that I can set a tone per conversation in Messages works well enough since I don't delete conversations with people that I want separate tones for and I don't use group conversations (hate them).
It must be carrier based as I bought my phone from Samsung , have a Three UK SIM and I can allocate individual sounds to contacts.
I have an 8+, 2 as a matter of fact. All these updates, all the promises and I still have a phone that doesn't do what it did when I first bought it. I hope Samsung continues to lose market share. They lied to me. They continue to lie. No more Samsung products in this house.