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S9 SM-G960U still doesn't get android pie update

(Topic created on: 06-09-2019 03:02 AM)
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whelement
First Poster
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My Galaxy S9 is an unlocked version without any service provider. When checking the software update, it always shows "the latest updates have already been installed". But my android version is still 8.0.0. Is there any way that I can get android pie for my S9.

 

 

4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Was the phone directly purchased from Samsung or was it purchased via a re seller @whelement  ?

 

Also is the phone being used in the country it was released in or has it been imported ?

 

If an update is not available in the phones software update section then try using the Smartswitch option to see if an update is available there.

 

A Samsung Experience Store or Samsung Service Centre maybe able to flash it for you to get the latest update on the phone.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Talhq
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Same problum with same mobile .how can we update to pie or else

 

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IreibeX
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@Talhq wrote:

Same problum with same mobile .how can we update to pie or else

 


Did you try the smart switch app ? If not, install on PC and phone and try it.

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Umar2
Student
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I have same problem, i did install smartswitch on PC and it says my device is not supported...
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