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S9 Plus Mobile HDR not enabled & Black crush

Explorer

@s0nix wrote:

Yeah its a standart security patch. Nothing new in the patch notes.

 

I still hope Samsung is aware of that and will fix it.


 

The update hasn't fixed the black crush or the HDR playback issue.Screenshot_20180423-204056_Software update.jpg

 

 

 

Like you've mentioned.. just a security patch.

Apprentice

Today I went to my local electronics store to check out the S9 and S9+. The lighting was pretty dim so I was able to spot it. Both S9 and S9+ had exactly the same issue (crushed blacks). Then I compared with note8 and s8 and they didn't have the problem.
So basically the bottom line is that all the phones have this *****.

Of course they were display models which are a little different from retail but at least the screen should be the same? Because again neither note8 or s8 have it. =)

Explorer

A video on the issue of the black crush and smear issue:

 

https://youtu.be/GfBrXa2H8aw

Explorer

Just had this message from Samsung's UK Support's twitter account:

 

"We appreciate your patience. Samsung is aware of this symptom which may appear on some S9+ phones, and we've scheduled to release a new Software update to resolve this as soon as possible. Please keep an eye out for any updates to your S9+, we recommend keeping Auto Update turned on, so it installs as soon as it's available. ^JL"

Explorer

New update hasn't done much. Check your home screen wallpaper. I haven't checked mine if it's made any difference.Screenshot_20180506-094039_Software update.jpg

 

 

 

Explorer
Hi mate.i updated last night.nothibg changed in my opinion.same black crashed right down corner....amd many other crashed areas on different wallpapers.
Apprentice

I changed to iphone , the service of samsung is just bad .

Pathfinder

@Pilep0p wrote:

I changed to iphone , the service of samsung is just bad .


Haha, good one.

First Poster

I have black crushing problem on my phone four times went to the service is no problem is given and given :( I can not watch video black pixels show pixels please correct the problem

Pathfinder

http_%2F%2Fi63.tinypic.com%2F4vph7t.jpg

 

http_%2F%2Fi66.tinypic.com%2F9jjgr7.jpg

 

How on earth is a 3 year old s6 working better with dark colours, than the S9+ "perfect display"

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