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S9 Message notifications still make sound when phone on vibrate

First Poster

When I set my S9 to vibrate or mute I still get sound notifications from my messages. With my S6 and S7 when I turned off my phone sounds it applied to all sounds, is there a setting for this or is the feature gone?

5 REPLIES 5
TracyR Moderator
Moderator

Hey @Tonia24

 

Is this with the the stock messaging app? 

 

:womanhappy:

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First Poster
Yes, I've only had the phone for about a month and have only used the stock messenges.
AndrewL Moderator
Moderator
Hi @Tonia24

To troubleshoot the issue please open the Messaging app > Tap the 3 dots in the top right corner > Settings > Notifications > General Notifications > Sound > Silent > Vibrate > On.
New Member

I am having the same issue on my S8+, phone set to vibrate but intermittently making a sound on default Samsung sms app and WhatsApp.

 

It's very frustrating as I can't take my phone into meetings.

 

My friend has the same phone, the settings are The same and he doesn't have the same issue.

 

I have tried a factory reset, and took the phone to a Samsung shop, they checked it over and couldn't see an issue, they did a reset via their computer but I still have the issue. 

 

New Member

This youtube video fixed my problem.

https://www.youtube.com/watch?v=N9EXeCnvsQ4

 

Go to: Settings> Accessibility> Notification Reminder > Slide to Off

 

It keeps reminding us we have unread notifications!! Very annoying, I realize I am ignoring people. 

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