Open search

S9 Message notifications still make sound when phone on vibrate

First Poster

When I set my S9 to vibrate or mute I still get sound notifications from my messages. With my S6 and S7 when I turned off my phone sounds it applied to all sounds, is there a setting for this or is the feature gone?

TracyR Moderator

Hey @Tonia24


Is this with the the stock messaging app? 



Sherlock 2.jpg
Say "hello!" and
Introduce Yourself, or virtually hangout in the Samsung Lounge   

First Poster
Yes, I've only had the phone for about a month and have only used the stock messenges.
AndrewL Moderator
Hi @Tonia24

To troubleshoot the issue please open the Messaging app > Tap the 3 dots in the top right corner > Settings > Notifications > General Notifications > Sound > Silent > Vibrate > On.
New Member

I am having the same issue on my S8+, phone set to vibrate but intermittently making a sound on default Samsung sms app and WhatsApp.


It's very frustrating as I can't take my phone into meetings.


My friend has the same phone, the settings are The same and he doesn't have the same issue.


I have tried a factory reset, and took the phone to a Samsung shop, they checked it over and couldn't see an issue, they did a reset via their computer but I still have the issue. 


New Member

This youtube video fixed my problem.


Go to: Settings> Accessibility> Notification Reminder > Slide to Off


It keeps reminding us we have unread notifications!! Very annoying, I realize I am ignoring people. 

Top Liked Authors