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S9+ Clear View Case

First Poster

When receiving Skype video calls S9 phone does not ring or show incoming call when LED lid is closed,there are no problems when case is open.Any ideas anyone.

ChrisM Moderator

Hi @Tom39.


Is this issue just with Skype video calls? Are other calls showing and sounding correctly when the case is closed?

First Poster
Yes only with skype
First Poster

Hi Chris

Yes it only occurs when receiving skype video calls,and only when the case is closed.

First Poster

Problem still not resolved,It is still only with Skype and only when the case is closed,works ok with case open

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