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Random reboots Galaxy S9

New Member

Hello guys/girls,

 

I've been experiencing something really annoying with my S9 the past 1-2 months. It keeps on rebooting just randomly. I can't seem to replicate the issue because I don't know what causes this issue. The software is up to date, tried factory resetting it, wiping the cache and also run it in safe mode. There are days it happens like once, but there are days like yesterday, it happened 3-4 times a day. 

 

The weirdest part is, it also happens when I'm not using the phone- so when it's on the table, couch or whatever- it just reboots. A couple of days ago I also got some weird ''stripes'' on the screen when it booted up. But those immediatley disappeared right after booting up.

 

Can this be a hardware failure?

 

All the best,

E.

3 REPLIES 3
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Superuser I
Superuser I
This really looks like a hardware failure. I can only recoomend to following:
1: Do a factory reset without restoring the backup
2: If it still occurs, definitely a hardware failure.

Please make sure to create a backup of all your files beforehand, I expect that the phone is about to die. ^^'

Observer
Me too having this issue ! Hope this is due to the hardware failure :(
Observer

Samsung support where are you?

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