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Problem with samsung members

Apprentice

So I download the samsung members app be ause I really want to try the one ui and I go on it there's a button at the bottom that days next I press on it and it dose nothing.i tried reinstalling the app that's didn't work soft reset dont too.

5 REPLIES 5
TracyR Moderator
Moderator

Hey @Kacper1973

 

Do you have an S9 or S9+?

Is your phone locked to a network?

Sherlock 2.jpg
Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge   

Apprentice
No it's completely unlocked and I tried factory reseting too it didn't work
Apprentice

It's a normal s9

TracyR Moderator
Moderator

No worries, @Kacper1973!

 

Where are you based?

Sherlock 2.jpg
Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge   

Apprentice

UK and the sim is from bt

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